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Support

Contact & Support

Discord is the fastest way to reach us. Email is for business, billing and legal.

Discord
Fastest

Setup help, integration questions, outage updates, and the team in the same channels as other developers.

Open Discord
Email
Business & legal

Partnerships, account or billing issues, privacy requests and legal matters. Replies take a few business days.

[email protected]
Docs
Self-serve

Service setup, key generation, client libraries, monetization and the API reference.

Read the docsGuides

What to include

The more of this you send up front, the fewer back-and-forths it takes.

  1. 01Your username and the affected service ID
  2. 02The exact error message or behavior you see
  3. 03The client, loader and executor you are using
  4. 04Whether it affects every user or just one